Able to turn off the TV but not on with Alexa voice control from Beam

  • 25 September 2018
  • 1 reply

Userlevel 2
Badge +2
I have a TCL 43S515 TV that I can turn off via voice on Beam but it won't turn off via voice control.

However, I am able to turn on or off the TV using the Roku App on my mobile phone. Is there a setting to enable this on via voice? When I tell Alexa to turn on TV I just get the "OK" confirmation from Alexa.

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1 reply

Userlevel 7
Badge +19
Hi there, ninjaguy. Thanks for the post. Some TV's will turn off their HDMI ports as a method of saving energy. This will, in turn, cut off any communication from Beam to the TV once the TV is powered down. Check in the settings of your TV to see if you have a setting like this to adjust.