I have a TCL 43S515 TV that I can turn off via voice on Beam but it won't turn off via voice control.
However, I am able to turn on or off the TV using the Roku App on my mobile phone. Is there a setting to enable this on via voice? When I tell Alexa to turn on TV I just get the "OK" confirmation from Alexa.
Able to turn off the TV but not on with Alexa voice control from Beam
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Hi there, ninjaguy. Thanks for the post. Some TV's will turn off their HDMI ports as a method of saving energy. This will, in turn, cut off any communication from Beam to the TV once the TV is powered down. Check in the settings of your TV to see if you have a setting like this to adjust.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.