Contributor I

Answered

When will I be able to connect two Sonos Ace to one Sonos Arc?

35 replies
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I build a home cinema, used my exsisting Sonos setup, bought an Arc og two Aces.

Me and my wife where ready to watch movies together after the kids went to sleep. Now I learned that you cannot connect two Aces to one Arc. What a disappointment...thats the one and only reason I bought and Arc and two Aces…

When will this be possible?

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Corry PAnswer

Sonos Staff

Hi @Vetsch

Welcome to the Sonos Community!

Sorry to hear of your disappointment. We’ve conducted user research and learned the most common use case for wearing headphones with a home theatre system is for viewing content alone, so you don’t disturb others in your household. We’ll continue to learn how customers are using Sonos Ace and explore additional features over time. I can’t give you a time frame.

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry PAnswer

Sonos Staff

Hi @Vetsch

Welcome to the Sonos Community!

Sorry to hear of your disappointment. We’ve conducted user research and learned the most common use case for wearing headphones with a home theatre system is for viewing content alone, so you don’t disturb others in your household. We’ll continue to learn how customers are using Sonos Ace and explore additional features over time. I can’t give you a time frame.

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

V

VetschAuthor

Contributor I

Thank you for your reply.

Wouldnt this be quite easy fix?

Corry P

Sonos Staff

Hi @Vetsch

On the surface, it would appear so, but a soundbar would need to perform the binaural computations twice to provide the audio stream to two separate headphones (assuming Head Tracking or the up-coming TrueCinema functions are enabled) at the same time.

And that’s just what I can think of - I am sure there are other considerations.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

V

VetschAuthor

Contributor I

I understand.

An idea could be to disable headtracking and/or true cinema. A compromise atleast I would be willing to make for double Ace connection.

kolia0255

Lyricist I

Why sell a pair of Aces if they can not work at the same time on a Arc🤔

C

chx

Enthusiast I

Hi @Vetsch

Welcome to the Sonos Community!

Sorry to hear of your disappointment. We’ve conducted user research and learned the most common use case for wearing headphones with a home theatre system is for viewing content alone, so you don’t disturb others in your household. We’ll continue to learn how customers are using Sonos Ace and explore additional features over time. I can’t give you a time frame.

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

I also returned one of the two sonos ace from sonos ace pack because of this lack … my wife and I want to listen together without disturbing or sleeping children … this use is more widespread than you think !!!

C

chx

Enthusiast I

So lame taht you couldn’t use 2 aces together to listen to one movie . It realy sucks … it s the same story as the app episode … sonos is missing the point and loosing sight of what the client realy needs and wants … I first bought a pack of ace to finally give one back because i was missing this feature …