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Hello

Just bought the Sonos ace and I’m quite disappointed, there is no sound when I switch off and on and also when I press the noise control button; music play and all functions works but I still have this problem and Sonos assistance service at the moment is not able to help. 
anybody have the same problem and can help me? I’ve already tried to pair unpair reset and so on many times but nothing … problem still there

Problem solved (partially) the option in Sonos app that shows “stop music when undress the headphones” don’t have to be selected. Sorry for my poor English I hope is understandable anyway 😅


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