My Sonos ace are giving me problems with cracking static sounding noises not only at high volume but low volume but when I open up the Sonos app it like it stops completely just wondering if i should trade my pair In
Answered
sonos ace
Best answer by superingoer
I got the same static noise issue indeed, but after checking with CS, she asked me to press and hold for 10 seconds on the on/off switch of the Sonos ace, then I have to reset my mobile phone, after that, my Sonos ace HP has no more static noise issue . Hope it can help : )
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I would probably see if it makes a difference when you change any settings, like turning ANC on and off. I would also submit a diagnostic right after the issue occurs and then contact support when you can. If it is a hardware issue, they should be able to identify it and start the process for getting a replacement.
Danny
I got the same static noise issue indeed, but after checking with CS, she asked me to press and hold for 10 seconds on the on/off switch of the Sonos ace, then I have to reset my mobile phone, after that, my Sonos ace HP has no more static noise issue . Hope it can help : )
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