I've just bought a beam gen 2 and set up the google assistant but when I ask it to play music it tells me
"sorry it looks like you have not set up your account on this media service provider yet"
Spotify works if I connect through the Spotify app.
Can anyone help?
Hi
Have you added the Spotify account as a music service within the Sonos App?
Hi, thanks for your reply
I’ve gone to:
settings
manage
voice assistants
Google assistant
music services
Spotify is selected and linked. Is this the right place to look?
I’ve just had an hour with google support which ended up with them telling me it was a Sonos fault - Sonos told me it was a google fault yesterday… Think the speaker will be getting returned at the weekend.
Hi, I found the “Your services” section on the Sonos app and added spotify which has made it work!
2 hours with Sonos and Google and neither of them thought to suggest that!
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