I have recently upgraded to Arc from Beam.
I am having an hard time (also, with my wife...) as the new model does not recognize my wife voice with google assistant.
What makes me nut is the following:
- if we switch to Alexa, no issue (but my kid can not say “Alexa” and on Sonos is not possible to change the wake up phrase...)
- google assistant wakes up when my wife speaks, but then it does not go further
- on the google mini/home we have in other rooms there are no issues (and there were not also with the Beam)
- I have deselect “personal results” in google assistant, even if it should not be relevant
Finally, I have in any case seen a degradation in the microphones sensitivity. A few specific titles are not recognized properly (when I speak) but were by the Beam and are by the other google device I have
The system language is Italian
PS: I am “curious” to see if Arc will recognize other people beside me, but we are in lockdown now and I can not invite guests to try, for now...