See this topic had been discussed but I do not see a solution . I have rebooted. Reloaded Google assistant but same msg
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I use google assistant off my phone and when i ask for the weather it work perfectly
Userlevel 7
+18
Hi
Thanks.
I notice you have a pair of Sonos Ones - do you have Google Assistant installed in that Sonos room, and does it work as expected?
Using Google assistant on my Samsung phone . I rebooted router as well . I ask hey google play some jazz music . It works if I ask for the weather
Userlevel 7
+18
Hi
Welcome to the Sonos Community!
I’m sure there are community members willing to help, but I think they may need some more information:
- Are you using a Google-branded device to command Sonos, or a Sonos device with Google Assistant installed?
- What are you asking it to play, and where from?
- What did you reboot? Just Sonos? If so, please reboot your router too by switching it off for at least 30 seconds.
- Do you get the same result if you try playing something else, from another source?
- If you try to play the same track/album/station from the same source to the same target within the Sonos app, does it play?
- How does Google respond if you ask it the weather (if asking a Sonos device)?
Personally, I recommend you try the steps outlined on our Google Assistant commands not working on Sonos help page and let us know how you get on.
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