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Contributor I
Jun 27, 2023 11:24 PM UTC
Answered

Where can you sell unwanted Sonos products?

How do I get rid of old and outdated Sonos products?  Ideas please?

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jgatie
jgatieAnswer
Jun 27, 2023 11:27 PM UTC

Discussion of private sales is not allowed as per the forum rules.

14 replies

jgatie
jgatieAnswer
Jun 27, 2023 11:27 PM UTC

Discussion of private sales is not allowed as per the forum rules.

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JonBaAuthor
Contributor I
Jun 28, 2023 4:56 AM UTC

OK, How about the poor product design and legacy issues you are causing upgrading products leaving your early loyal customers to pay more??

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JonBaAuthor
Contributor I
Jun 28, 2023 5:24 AM UTC

So, clearly I am leaving selling everything as I am not going to continually upgrade my system when you wnat me to!!  I am BUYING a better brand….KEF!!!!

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Senior Virtuoso
Jun 28, 2023 6:46 AM UTC

There’s not much else to say, is there. Bye-bye. 

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jgatie
Jun 28, 2023 12:29 PM UTC

OK, How about the poor product design and legacy issues you are causing upgrading products leaving your early loyal customers to pay more??

 

In what way are the legacy issues causing you to upgrade?  All legacy devices currently operate exactly the way they have for the decade+ they did before the S1/S2 split.  If anything, by allowing those old product to operate in perpetuity, Sonos is creating a market for never upgrading, instead of forcing you to upgrade.

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JonBaAuthor
Contributor I
Jun 28, 2023 9:11 PM UTC

You are kidding yourselves.  You were the industry standard once….unfortunately chasing profits has eroded your best in class strategy and allowed others to surpass you.  Like many I am voting with my feet.

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jgatie
Jun 28, 2023 9:20 PM UTC

You are kidding yourselves.  You were the industry standard once….unfortunately chasing profits has eroded your best in class strategy and allowed others to surpass you.  Like many I am voting with my feet.

 

So no answers to the questions asked, just more trolling.  Moving on, nothing to see here.

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JonBaAuthor
Contributor I
Jun 28, 2023 10:10 PM UTC

I had some some S1 speakers that could not work on an S2 app.  Therefore the ‘system’ could not work as a whole, like it was sold to me.  I had to sell the old ones at a very discounted price.  These issues cause your customer (me) to lose confidence in you and your product.  If you cannot see this, then as I said you have lost touch with your customer.  And a reminder, no one likes a smart arse! Remember I am the customer and have lost confidence in you, and therefore your product.  What you should be asking is where did we go so wrong??

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Senior Virtuoso
Jun 28, 2023 10:17 PM UTC

Sonos staff do use these forums, but they are labelled as Sonos Staff. This is a User Community. To the best of my knowledge, @jgatie  is not a Sonos employee. 

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Senior Virtuoso
Jun 28, 2023 10:19 PM UTC

BTW, looking at your profile, I think most/all of your products are S2 compatible, though I can’t be bothered to check for you. 

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