Ok, it’s not the worst hold music I’ve ever suffered, but it’s a really short loop on the UK Sonos Support line, which becomes less than great after listening to it for over 30 minutes.  You’re a music streaming company, with people who deal with performing rights licenses, you could do much better!  Maybe hook your phone system up to Sonos Radio?

It’s possible to get a license at a reasonable cost for phone system hold music, one of the offices I worked in had a 10 hour long low bit rate CD of indie rock.  Customers frequently gave positive feedback for it, some even complained that we took them off hold in the middle of a good song!  It would be a much better look for the company than the current 30-60s jingle on an endless loop, given the nature of your products.