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morsbo
Contributor I
Aug 12, 2024 6:41 PM UTC
Question

Trade up

I have AMPs gen 1, Play 5 gen 1 and several other sonos products.

I have clicked the checkbox to activate the discount but not used it and if I sell the speakers to a private person do the trade up follow the speaker so the new person can use it?

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1 reply

buzz
buzz
Grand Maestro
Aug 12, 2024 10:00 PM UTC

The credit is personal to you and there is only one credit available for a unit. If you have taken the credit and sell the unit, the new owner will not be able to use it to generate a credit.

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