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Opened app this morning and cannot do anything until I accept new terms of use. They don’t bother to summarize what has changed and I cannot find the previous one of course.

 

don’t usually read these but such is my level of trust now I read it all. Mostly looked ok but this clause seems to shut the door to any complaints about any changes they make. This is appalling. Does anyone know if this clause is new?

  1. Software Updates. Sonos shall have no obligation to provide any updates or upgrades to any aspect of the Product(s) or Services. Sonos, at its discretion, may make available future Product Software Updates. In the event that Sonos does provide such update or upgrade, such updates or upgrades and any related documentation shall be deemed the Product(s). The Product Software Updates, if any, may not necessarily include all existing software features or new features that Sonos releases for newer or other models of Product(s). The terms of this Agreement will govern any Product Software Updates provided by Sonos, unless such Product Software Update is accompanied by a separate agreement, in which case You agree that the terms of that agreement will govern. For more information about Product Security and Software Updates, please see our Platform Security Page.

There’s no decline option so I’ll be locked out of the app until I submit to them. How many more insults do they want their customers to accept?

 

 

I do not remember how many years ago it was. The first was the basic Sonos speaker. I think it was Sonos 1. Very little else existed at the time other than very expensive whole home systems.

I am very happy you are content with your data being sold. Perhaps Sonos will make enough money from this to make improvements to their App?

Me, I don’t wish to have my data sold. End of story. I simply wish to opt out. I am reporting my experience with that process. This isn’t to be an argument about anything else. Simply one App, with one option.

 

Doesn’t matter how long ago you started, you would have been required to agree to the Terms of Use everytime it is updated.  The only way you would have a case would be if you bought Sonos since the last time it changed this very month.

So now that we got that established, your answer would be a “Yes” that you agreed to it before and are just complaining about it now, even though nothing has changed.  Do you realize you’ve been manipulated by whatever YouTube video, website, or posting bought you here? 

Quite simply, you do not have the right to tell me to not be concerned. I do not wish to post here why, but my totally legal job requires an extremely high level of security. You do not know my set ups. Apparently you are not a lawyer. I bought something years ago. I own it. I had to install an app to use it. That app’s new EULA changed by removing the word ‘not’ in 2 locations.

Go look at Adobe’s flood of problems including a DoJ lawsuit. Corporations should not have the right to change something like this after you have purchased equipment. What happened to morality? I am not a streetwalker. I don’t wish to be sold.

I’m sorry that I bought these products. I’m sorry that I like to listen to music while I work. Please quit trolling this thread.

 

Quite simply, you do not have the right to tell me to not be concerned. I do not wish to post here why, but my totally legal job requires an extremely high level of security. You do not know my set ups. Apparently you are not a lawyer. I bought something years ago. I own it. I had to install an app to use it. That app’s new EULA changed by removing the word ‘not’ in 2 locations.

Go look at Adobe’s flood of problems including a DoJ lawsuit. Corporations should not have the right to change something like this after you have purchased equipment. What happened to morality? I am not a streetwalker. I don’t wish to be sold.

I’m sorry that I bought these products. I’m sorry that I like to listen to music while I work. Please quit trolling this thread.

 

 

I’m not trolling.  I genuinely do not understand your motivations.  I think it is rank hypocrisy to worry about words changing when the company expressly detailed the circumstances for the change, and have explicitly stated that the actual data collected and/or how they use it has not changed one bit (something a diff of the policies does indeed confirm).  I also don’t know why anyone would seek to complain about and/or opt out of something they have previously agreed to several times in the past few years.  I honestly feel bad for those who have had their fears and emotions manipulated by the YouTube video linked in this thread, or other unsavory articles/postings that seek to misrepresent what is actually going on here. 

But I see we are at am impasse, so I’ll drop it now.  I do hope others will benefit from the discussion and not be manipulated by click-bait videos and articles. 

This is in the EULA from the March 2023 release. This statement has been removed.

 
How We May Share Personal Information
Sonos does not and will not sell personal information about our customers. However, certain data practices described throughout this Privacy Statement may constitute a “sale” or “sharing” of data under California and/or other US state laws. See the below CA Addendum for more information applicable to CA residents. We want you to understand that information about our customers is an important part of our business. We only disclose your data as described in this Statement. We may share information with the following types of third parties.
 
You may go look for yourself:
https://www.sonos.com/en-us/legal/privacy-archive

And did you do like I did, which is put the new Privacy Policy and the March 2023 Privacy Policy into a diff site and see what has actually changed about the language besides that one paragraph?  If you did, you would find that although that language has changed, none of the language detailing the data collected, or how it is used, sold, shared, distributed, etc. has changed at all.   Which backs up Sonos’ statement that the only thing which has changed is that language and nothing about what they are actually collecting or what they are doing with the data has changed at all.

 

In other words, do the homework.  Stop falling for click-bait. 

I’m not even able to “Accept” the Agreement, I can only select Cancel.

Double check that you’ve scrolled all the way to the bottom, and that you haven’t altered the default font size. If you’ve deleted the app, and downloaded a fresh copy, I’d call Sonos Support directly to discuss it.

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