Ever since I downloaded the new Sonos app, the whole system is practically useless. The music stops playing randomly and you have to turn it off and re-open the app and push play again… only to find in about five minutes the whole thing shut down again.
What’s the problem Sonos? This shouldn’t be difficult. I’m at the point where I simply need to get rid of the system and start with another one.
When did you first download the new App?
Do you frequently power off your speakers.
Have you spoken to Sonos support?
Many of us are experiencing the problems that you mention but you seem to be suffering from a very extreme case which may mean that you need to take time to make sure that all of your Sonos speakers have the latest firmware and that you are using the latest version of the App.
I’m having the same issue with my Sonos Beam. It’s an issue I’ve had in the past but was resolved when I updated the build on the device. Now it’s back
If you are on the current app check the firmware level on the Beam it should be:
Version: 16.5 (build 82259204)
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