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Why don’t you do these on your own community?

Although it’s good that you have execs doing this why do they answer so few questions? I’m grateful for Nick Millington’s recent, detailed answers but he answered 9 questions out of ~ 70. It really feels like the execs still don’t quite get it. Patrick was the same although he managed ~12 (I suspect from a lot more questions) and his definitely felt like it was a case of if I pop my head up everything will be ok. In fact he said he should have been around earlier and will be around more but two months since and tumbleweed from him unless he’s been talking to the press trying to spin things. 

I guess my feedback is either do it and do it properly or don't. And perhaps face the community that make the effort to use your community system and are/were once probably your most ardent fans.

Anyway that’s my piece into the black hole.

Of course, as always, as complete vacuum of a response from anyone at Sonos.


Are you talking about Keith’s office hours over on reddit?

 


This is a community website, not a place where you should expect to communicate directly with Sonos. To my knowledge, the only Sonos employees who frequent this area are the very few forum moderators. My guess is either they didn’t see your request in the flood of daily posts, or simply are so busy dealing with issues that they didn’t have time to respond. 


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