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Drallen
Contributor I
Sep 17, 2024 12:41 PM UTC

Sonos App ARGHHHHHH!!!!!!

The diabolical Sonos App has defeated me. I’m done. I give in. It’s completely turned my Which Best Buy Sonos speakers into little more than household ornaments! 

Just checking in too see if anyone has any recommendations for a replacement system where the software aligns with the hardware? 

 

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    zarkkeith
    Lyricist II
    Sep 18, 2024 1:58 AM UTC

    I appreciate your post. I will look into WiiM to distance myself from the GARBAGE that Sonos has become. And when I say garbage, I am not talking about the regular people working at the company, I’m talking about the management that allowed this ecosystem to become a nightmare jungle.

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    John B
    Sep 18, 2024 9:55 AM UTC

    Sonos has not become garbage or a nightmare jungle. My system works fine. I have just set up a new system for a friend and that was straightforward and he's thrilled with it. He's even OK with the app, although some may say he doesn't know any better. 

    I am not denying for a second the frustrations and anguish experienced by some users, but some sense of perspective would be good.

    And when I see mention of a "great Unifi 7 network", I think "are there two DHCP servers running?". Maybe that's so and maybe it isn't, but it is where I would start looking for the problem.

    And before anyone accuses me of being a Sonos fanboy, let me save you the effort. I am a Sonos fanboy.

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      almazri
      almazri
      Prodigy I
      Sep 18, 2024 10:41 AM UTC

      I appreciate your post. I will look into WiiM to distance myself from the GARBAGE that Sonos has become. And when I say garbage, I am not talking about the regular people working at the company, I’m talking about the management that allowed this ecosystem to become a nightmare jungle.

      WiiM is a good alternative with none of the app or firmware bugs currently plaguing Sonos. It’s not perfect but ime It just works like Sonos used to. Just make sure you understand the compromises as it might be better to wait it out with Sonos. 

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      MoPac
      MoPac
      Headliner III
      Sep 18, 2024 12:51 PM UTC

      There is no question that the app update has been a disaster for Sonos, and for some of its customers. But the app is now being blamed for nearly every problem that users experience. As a result they don't even seek a fix, and either put up with a malfunctioning system or look to jump ship.

      That is such a shame, and ultimately Sonos is responsible. But I would suggest people call Sonos Support or come onto the forum before abandoning Sonos.

      I am obviously lucky. My Sonoz system still works fine and sounds great. I preferred the old app''s navigation, but have got used to the new app.

      Little has changed for me, and I hope that all users currently having problems get them sorted.

       I agree.  I don’t mind ranting, but please folks include details: Issues encountered, network configuration, speaker type & placement etc.  

       When it comes to things like the useless queue I might want to rant.  Instead I will describe exactly what’s wrong with the queue in the hopes Sonos will do something about it.  Of course they already know the queue needs work.

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