Contributor II

Question

Revert App on App Store?

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I just got screwed for tomorrow. I use the Sonos speaker in my room as my alarm with my phone to control, and once I updated to the new app, that was the end of that. No ability to add, edit or adjust alarms from the new phone app. I do not have a desktop app which is support’s idea of a workaround for releasing an unfinished app with no way to revert the old app..? The workaround should be to revert and wait till the app has the same or better functionality. If I had the option to revert to the old app on the App Store this would not have been an issue. Please let us all go back until this app has parity with the old app (at least!).

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Riven

Contributor I

Agreed, same issue upgraded and now no access to my alarms. Hint Sonos know your client needs. You should add a link to download S2 old version since apple store will only add the new one.

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castalla

Local Superstar

Time to buy an alarm clock ⏰ 😁?

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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

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Fluffy_1

Trending Lyricist I

Download the 16.1 APK. Problem solved

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cmackay

Avid Contributor III

Sonos has lost the plot! Not having alarms is mental. And their response is arrogant. They assume everyone using Sonos has a spare Windows or Mac computer hanging around home. Even if people do, it might be a work computer and is locked down.

Sonos - don’t be evil.

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kennylowrie

Enthusiast I

Download the 16.1 APK. Problem solved

And how do you do that from the apple iPad??

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bramwillemse

Lyricist II

You can still change alarms in de desktop app.
On MacOS (and probably same in other OSes) available on the bottom right, in the third column.

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Fluffy_1

Trending Lyricist I

Download the 16.1 APK. Problem solved

And how do you do that from the apple iPad??

You can’t. That’s why Android is better

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kennylowrie

Enthusiast I

Download the 16.1 APK. Problem solved

And how do you do that from the apple iPad??

You can’t. That’s why Android is better

True in some ways

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Erik_19

Lyricist III

This is a fine example of an manufacturer who's only concern is to push more new products and in the process competely ignores the installed base of their product line. I'm not going to purchace any sonos products ever again!

To just leave out app functions that have been there from the start is just insane and their answer that you can use your Windows desktop/laptop is just stupendous!

Just f****** fix it!!

Moderator Note: Modified in accordance with the Community Code of Conduct.

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Dilby

Contributor I

The latest software update for Sonos has left me extremely disappointed. In fact, I would go as far as to say that it's one of the worst updates I've seen in many years. Not only does it lack fundamental user-friendly features that were readily available in the previous version, but it's also completely unusable.

It's hard to understand how Sonos could release such an incompetent update to the public. This type of negligence is unacceptable, and I hope that Sonos is taking note of all the negative feedback they're receiving from users worldwide.

I'm not alone in my frustration, and I know that many others feel the same way. I hope that Sonos is paying attention to the community's feedback and working on rectifying the many flaws in this update. It's crucial that they do so as soon as possible, as the current software is causing significant inconvenience and frustration for their users.

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