Skip to main content

Product Registration

  • November 29, 2024
  • 3 replies
  • 518 views

  • Contributor I

How can I register an old purchase I did through an extinct dealer?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

  • November 29, 2024

Registration of a product to your account occurs automatically when you add a Sonos device to your system.  No further action is needed.


  • Author
  • Contributor I
  • November 29, 2024

Thank you John. the problem is I had this equipment in my former house. It is not connected anymore so I cannot extract that info


Mr. T
  • November 29, 2024

Thank you John. the problem is I had this equipment in my former house. It is not connected anymore so I cannot extract that info

If you previously had the device connected to the Sonos app under your account then the device will show under your Sonos account online.

However, if the device has since been added to another Sonos account, they will now be the registered owner and it will no longer show under your online Sonos account.