EDIT: I've been made award other threads are dealing with this, so will monitor those threads instead. Thankyou. :)
This app doesn't work its slow, clunky, blank front page, loses products, says no music is playing. Adjusts volumes on its own.
It's a mess. 1.1 rating out of 5 on App store.
45 minutes waiting on the phone, endless line queues to live chat.
Sureky its either restore the old app.or surely we need to launch a combined suit against Sonos?
You do! Are you going to start the ball rolling? I only ask because dozens of other people have said the same thing as you, and they haven’t done it.
You go right ahead.
This app doesn't work. And the products are not fit for the purpose they were purchased for.
No amounts of product resets, force stops, rebooting routers works.
BT OpenReach have confirmed my broadband works perfectly, they even assigned a new port. Everything else works fine
Since the update this app is slow, clunky, blank front page, loses products, says no music is playing. Adjusts volumes on its own.
It's a mess. 1.1rating out of 5 on App store.
45 minutes waiting on the phone, endless line queues to live chat.
Either restore the old app.or surely we need to launch a combined suit against Sonos?
If you searched for Class Action Lawsuit on the forum search box, you could have added your voice to an existing thread.
That's a fair comment and this is my current thoughts.
If enough people post on the forum they sre seriously considring this, they may well get the message. If not it's a matter of time before a suitable solicitor who owns a system cones on here and reads the comments.
As for me, I've informed them today that enough is enough and I'll be looking at legal recourse for the thousands of unusable equipment I currently have if things don't improve soon.
Baby steps Andrew
it's a matter of time before a suitable solicitor who owns a system cones on here and reads the comments.
it’s been ten weeks so if such a lawyer not been on here yet, they’re probably not coming.
As for me, I've informed them today that enough is enough and I'll be looking at legal recourse for the thousands of unusable equipment I currently have if things don't improve soon.
You won’t get anywhere with them if your threat has unspecific conditions around the timeframe in which they need to improve things. “Soon” doesn’t carry much legal weight.
Thousands of Sonos users, but not a single lawyer/solicitor amongst them that has offered to take on the case. Go figure!
Thousands of Sonos users, but not a single lawyer/solicitor amongst them that has offered to take on the case. Go figure!
Spoiler it’s probably the same poster with 20 different accounts pushing this 
Thousands of Sonos users, but not a single lawyer/solicitor amongst them that has offered to take on the case. Go figure!
Spoiler it’s probably the same poster with 20 different accounts pushing this
But there may be others reading it that think the op is serious about it.
Spoiler it’s probably the same poster with 20 different accounts pushing this
Actually I already edited my post saying I'm happy to defer to the other threads already tackling this. So why continue to extend this thread?.Perhaps you feel others jumped the gun after the update, perhaps you are right. I posed a question as my sonos system is inoperable via the app and has been for nearly three months.
Spoiler it’s probably the same poster with 20 different accounts pushing this
Actually I already edited my post saying I'm happy to defer to the other threads already tackling this. So why continue to extend this thread?.Perhaps you feel others jumped the gun after the update, perhaps you are right. I posed a question as my sonos system is inoperable via the app and has been for nearly three months.
Fair enough. Keep an eye on the other threads for any movement on this.
Got a blackout today at home and I am struggling to get my Sonos system back up and running, after 15 years of using Sonos products.
Messages from app seem random, products connect and disconnect.
And... No it is not a router issue!!!!
Closing thread on request of author.
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