Question

Ok enough. Surely its time for a class action lawsuit?

12 replies
347 views
Translate All

EDIT: I've been made award other threads are dealing with this, so will monitor those threads instead. Thankyou. :)

This app doesn't work its slow, clunky, blank front page, loses products, says no music is playing. Adjusts volumes on its own.

It's a mess. 1.1 rating out of 5 on App store.

45 minutes waiting on the phone, endless line queues to live chat.

Sureky its either restore the old app.or surely we need to launch a combined suit against Sonos?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

A

Anonymous

You do! Are you going to start the ball rolling? I only ask because dozens of other people have said the same thing as you, and they haven’t done it.

Translate

E

edmountain

Prodigy I

You go right ahead.

Translate

R

Rhonny

Prodigy III

This app doesn't work. And the products are not fit for the purpose they were purchased for.

No amounts of product resets, force stops, rebooting routers works.

BT OpenReach have confirmed my broadband works perfectly, they even assigned a new port. Everything else works fine

Since the update this app is slow, clunky, blank front page, loses products, says no music is playing. Adjusts volumes on its own.

It's a mess. 1.1rating out of 5 on App store.

45 minutes waiting on the phone, endless line queues to live chat.

Either restore the old app.or surely we need to launch a combined suit against Sonos?

If you searched for Class Action Lawsuit on the forum search box, you could have added your voice to an existing thread.

Translate

S

Stewart UKAuthor

That's a fair comment and this is my current thoughts.

If enough people post on the forum they sre seriously considring this, they may well get the message. If not it's a matter of time before a suitable solicitor who owns a system cones on here and reads the comments.

As for me, I've informed them today that enough is enough and I'll be looking at legal recourse for the thousands of unusable equipment I currently have if things don't improve soon.

Baby steps Andrew

Translate

R

Rhonny

Prodigy III

it's a matter of time before a suitable solicitor who owns a system cones on here and reads the comments.

it’s been ten weeks so if such a lawyer not been on here yet, they’re probably not coming.

As for me, I've informed them today that enough is enough and I'll be looking at legal recourse for the thousands of unusable equipment I currently have if things don't improve soon.

You won’t get anywhere with them if your threat has unspecific conditions around the timeframe in which they need to improve things. “Soon” doesn’t carry much legal weight.

Translate

N

nik9669a

Senior Virtuoso

Thousands of Sonos users, but not a single lawyer/solicitor amongst them that has offered to take on the case. Go figure!

Translate

Bumper

Thousands of Sonos users, but not a single lawyer/solicitor amongst them that has offered to take on the case. Go figure!

Spoiler it’s probably the same poster with 20 different accounts pushing this 🤣

Translate

N

nik9669a

Senior Virtuoso

Thousands of Sonos users, but not a single lawyer/solicitor amongst them that has offered to take on the case. Go figure!

Spoiler it’s probably the same poster with 20 different accounts pushing this 🤣

But there may be others reading it that think the op is serious about it.

Translate

S

Stewart UKAuthor

Spoiler it’s probably the same poster with 20 different accounts pushing this 🤣

Actually I already edited my post saying I'm happy to defer to the other threads already tackling this. So why continue to extend this thread?.Perhaps you feel others jumped the gun after the update, perhaps you are right. I posed a question as my sonos system is inoperable via the app and has been for nearly three months.

Translate

R

Rhonny

Prodigy III

Spoiler it’s probably the same poster with 20 different accounts pushing this 🤣

Actually I already edited my post saying I'm happy to defer to the other threads already tackling this. So why continue to extend this thread?.Perhaps you feel others jumped the gun after the update, perhaps you are right. I posed a question as my sonos system is inoperable via the app and has been for nearly three months.

Fair enough. Keep an eye on the other threads for any movement on this.

Translate

Show more replies

Sign up

Login to the community