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Contributor I
May 26, 2024 12:54 PM UTC
Question

new app = numerous negative issues

Numerous issues with new app on ipad

1 access to home screen is often sluggish through to not  accessing service at all (ok on android)

2 when music is playing. I either can’t switch it off or can’t change what’s playing to something else

3 I can’t access any favourites other than what’s on the screen despite having more favourites than shown..this is not an issue on android  phone

4 can’t seem to add tracks to playlists other than through Deezer app(my first choice  musician streaming service)

5/all my previous to update playlists saved to Sonos completely vanished …v annoying

6/ nothing to do with iPad but on Chromebook Sonos new app won’t load at all making it useless 

7/I only have a play 3 at Mo but looking to update tv soon and would like a soundbar to complement it….dont think it will be a Sonos if the app doesn’t deliver v basic service of acces ,stop and play consistently.

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13 replies

Prodigy III
Jun 5, 2024 2:12 PM UTC

whats also v annoying …is that Sonos doesn’t seem to communicate with its customers and tell us when this system is going to do what its supposed too…

Other than this, you mean.

 

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jgatie
Jun 5, 2024 2:17 PM UTC

Other than this, you mean.

 

 

Bravo! 👏🏻

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Lyricist I
Jul 6, 2024 6:15 AM UTC

Agreed 100%  I have had multiple issues since the app update.

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