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Contributor I
Jun 16, 2024 11:32 AM UTC
Question

looking for alternatives

I have been a Sonos user for over 10 years. However, the system is no longer usable since the new app. And the customer support that was once excellent no longer exists. Recently I wanted to contact them - the wait time would have been 4 hours. Absolutely unacceptable! So I'm looking for alternatives. What can you recommend?

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16 replies

Prodigy III
Jun 20, 2024 1:25 PM UTC

It is a bit like replacing chalk with cheese though..? It’s not a whole home audio solution.

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Bumper
Jun 20, 2024 1:32 PM UTC

It is a bit like replacing chalk with cheese though..? It’s not a whole home audio solution.

It is a whole home audio solution. 

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skullc
Prodigy III
Jun 20, 2024 1:37 PM UTC

It is a bit like replacing chalk with cheese though..? It’s not a whole home audio solution.

Not into whole home audio I live in a 2 up 2 down just want stuff that works and doesn’t need to be controlled via the web as in volume control 

I liked I could use my moves in my garden and enjoyed the uniformity of the sound

I waited months after the sound signature was changed from a great rich sound to clarity after 14.10 and when i got the email to beta test a web app my heart sank

now i don’t need to go into the Sonos App to listen to music and can still use my Sonos speakers but they are frozen in time to 16.1 

you are more than welcome to enjoy and praise the Sonos ecosystem but I will be changing back to analogue separates for my main music system and augmenting it with cheaper echo speakers from now on thanks to WiiM I can use the application to control all of them 😊

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Network= livewire cpe pro 3 +eero 6 pro wireless
Belly M
Jun 20, 2024 2:56 PM UTC

@press250  I am ordering a WiiM mini to do the very same as you 

but if it works out I will be getting a class a/b amp and a pair of floorstanders to replace the 5s 😊


Are you using the WiiM mini’s analogue out into the 5? I keep reading reviews that the analogue out is no good but one hifi aficionado said it was absolutely fine.

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skullc
Prodigy III
Jun 20, 2024 3:50 PM UTC

@press250  I am ordering a WiiM mini to do the very same as you 

but if it works out I will be getting a class a/b amp and a pair of floorstanders to replace the 5s 😊


Are you using the WiiM mini’s analogue out into the 5? I keep reading reviews that the analogue out is no good but one hifi aficionado said it was absolutely fine.

Yes I am using the analogue out it’s not perfect but it sounds good and it works 😊

I got the cheapest option for a test and so far I am happy with it 

my plan is to connect the optical out with an amplifier with internal dac but I am done over paying for stuff that gets made redundant after a couple of years 

hence going back to analogue amplifier and speakers and adding digital to that 👍

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Network= livewire cpe pro 3 +eero 6 pro wireless
Belly M
Jun 20, 2024 3:58 PM UTC

@press250  I am ordering a WiiM mini to do the very same as you 

but if it works out I will be getting a class a/b amp and a pair of floorstanders to replace the 5s 😊


Are you using the WiiM mini’s analogue out into the 5? I keep reading reviews that the analogue out is no good but one hifi aficionado said it was absolutely fine.

Yes I am using the analogue out it’s not perfect but it sounds good and it works 😊

I got the cheapest option for a test and so far I am happy with it 

my plan is to connect the optical out with an amplifier with internal dac but I am done over paying for stuff that gets made redundant after a couple of years 

hence going back to analogue amplifier and speakers and adding digital to that 👍

Thank you, sound like a good plan.

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