iphone battery drain

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Sonos has been draining my battery.

It’s been doing something in the background with background app refresh off.

23h 36m in the last 24.

This can’t be right and must be resolved!

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A

AnnaAnna

Contributor I

I’m having the same problem. And we are not the only ones https://www.reddit.com/r/sonos/comments/1eai1rw/has_the_sonos_app_been_draining_anyone_elses/

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T

Talkien

Enthusiast I

Here same problem too, app stays even active when deactivate background activities

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A

AnnaAnna

Contributor I

There was actually already another post in here about this

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J

James_84Author

Avid Contributor I

Could anyone with the issue please raise a community post, as apparently they won’t look at it until enough people raise it as an issue.

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press250

Prodigy III

Could anyone with the issue please raise a community post, as apparently they won’t look at it until enough people raise it as an issue.

Hi @James_84, far better than posting here is reporting the power drain directly to Sonos Support. More time and effort, for sure, but posting here is rather hit and miss.

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C

CMO

Lyricist III

As of yesterday their customer support were claiming they never heard of this issue. Calling in to repeated report it is essential or it will be swept under the rug for a very long time … I’ve seen issues with Garmin apps battery drain that were never fixed despite posts in forums for more than three years.

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