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Gorch
Contributor I
May 13, 2024 4:34 PM UTC

Interesting

First,  the majority of posts on the new App where questions. Then, bug reports and complaints became the dominant topic. And meanwhile,  everyone just asks how to roll back.

And Sonos? First, they post how great the new App is. Then, they say they "listen" to feedback. Meanwhile, they even have a schedule when missing features will be added again. No comments on the real bugs.

My interpretation: Developers are far behind schedule and now just enforce everyone to be beta tester in order to get enough feedback in a short time. A voluntary beta tester would meanwhile have given up.

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      4 replies

      strickers
      Lyricist III
      May 13, 2024 4:54 PM UTC

      It’s a shocking state of affairs, managed to get through as I have one speaker not connecting. Their advice, disconnect the Boost as that isn't working with the new app. What has the app got to do with the hardware apart from being used to update it? Surely if you are going to release something as significant as this you leave the hardware alone initially? It’s bonkers and Sonos are tone deaf at the moment.

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      Bumper
      Bumper
      May 13, 2024 4:58 PM UTC

      First,  the majority of posts on the new App where questions. Then, bug reports and complaints became the dominant topic. And meanwhile,  everyone just asks how to roll back.

      And Sonos? First, they post how great the new App is. Then, they say they "listen" to feedback. Meanwhile, they even have a schedule when missing features will be added again. No comments on the real bugs.

      My interpretation: Developers are far behind schedule and now just enforce everyone to be beta tester in order to get enough feedback in a short time. A voluntary beta tester would meanwhile have given up.

      Yup if you’ve updated you are effectively a non consenting beta tester. The number of actual bugs is quite shocking tbh. 

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      strickers
      Lyricist III
      May 13, 2024 5:08 PM UTC

      I’m lucky that I’m at one speaker and I just need to get into the loft and get some cat 5, I’ll soon have it back online.

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      strickers
      Lyricist III
      May 13, 2024 5:20 PM UTC

      I’ve now wired the Boost directly to the 3, it’s working perfectly. That’s a temporary fix with a 1.5m ethernet cable!

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