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Can I return my Sonos system and receive a full refund 

Reasons, numerous phone calls with no good outcomes,  always blaming Routers,  phones, Pads, Boosters and the list goes on.Amazing no problems till they introduced the new App, check out how many pages on the Sonos system who have issues 

350 pages of customer complaints 


When and where did you purchase?


Harvey Norman, tonight again super bad drop out 


Why didn’t you ask that question to any of the phone agents you say you spoke to, rather than ask it in a public forum where none of us here know anything about your system, such as where you bought it, or how long you’ve had it, and where none of us have the authority or the ability to action your refund ???


Harvey Norman, tonight again super bad drop out 

And what’s their returns policy?


Harvey Norman, tonight again super bad drop out 

In Australia retailers are responsible for warranties. You need to talk to Harvey Norman. Unless you bought directly from Sonos they’re under no obligation to help you.


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