'Common sense would be to heed the adverse feedback on the new app and revert to the old version, which had few issues being raised. Or at least give the user the choice.
I know that 'Sonos knows best' is value often perceived by customers but carrying on regardless over this issue could be huge distraction and add to what must be a worrying time for the company.
Show some courage Sonos... Withdraw the new App'
Question
I posted this six years ago! .... We've been here before...
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