My system has become essentially useless. Over the past 6 months or so I get nothing but errors on most of what I try. My surround is no longer working, I can't stream Apple music anymore and Trueplay errors out. I know the CEO sent a note apologizing for their app. Is anything going to change, new app version that works? At this point I am too frustrated to keep fighting with it. Nothing but non descript errors. I have thousands invested in Sonos equipment and was once a strong advocate. Now I am thinking about replacing it all.
Page 1 / 1
The App is working for some users, myself included. Have you tried speaking to Sonos Support about your issues? There maybe a wait time, but it sounds like you need their help. Here’s a link to contact them, if not done already…
https://support.sonos.com/s/contact
It's utterly abysmal and cannot believe a company as well resourced as sonos have such a poor app. I basically cannot play anything anymore in the app since the disastrous new app. The only answer sonos customer service have is I should use an ethernet cable! Unbelievable!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.