Skip to main content
Avid Contributor I
Jan 11, 2024 8:20 PM UTC

Feature Request - system Integrator Management Portal

Hi,

It would be nice to have a portal that would allow monitoring and management - such as performing updates, changing settings and checking on any issues for all client accounts. this is available with most AV & network brands used in integration and sonos already have all devices connected to the network (and internet), as a means to provide quick support and remote updates.

In addition, it would be good to be able to provide usage rights to sonos devices in the same installation - i.e. being able to have separate user accounts within the same system and then determining which devices are available to the specific accounts within the same system. 

Regards

K.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

6 replies

melvimbe
Jan 11, 2024 8:33 PM UTC

https://www.sonos.com/en-us/sonos-pro

Sonos Pro has a lot of the features you’re looking for.  It sounds more like you are looking to be able to access several completely different non-business accounts though.

Translate
Danny
integrateAuthor
Avid Contributor I
Jan 12, 2024 6:48 AM UTC

hi Danny, 

 

Yes, my intention is for residential accounts mainly. Although sonos Pro does seem to meet most of the requirements, it is quite pricey for residential monitoring purposes. Also, most AV and network brands offer this functionality free of charge. 

K

Translate
controlav
Lead Maestro
Jan 12, 2024 1:28 PM UTC

Have you signed up for this program? Seems like that would be a great way to get this suggestion to the right folks:

 

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
integrateAuthor
Avid Contributor I
Jan 12, 2024 5:17 PM UTC

No - how do I access this survey?

Translate
Stanley_4
Grand Maestro
Jan 12, 2024 6:32 PM UTC

No - how do I access this survey?

https://en.community.sonos.com/

Scroll down, look right.

Translate
integrateAuthor
Avid Contributor I
Jan 12, 2024 6:36 PM UTC

Thank you

Translate