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Contributor I
March 6, 2023

Be very careful when requesting help from SONOS support, especially if they are located in the Phillipines

Giving SONOS support access to your computer opens your computer to hacking and hijacking. My CONTACTS list was copied and is now being used by SCAMMERS for scamming all over the world.

Asked SONOS for help but I don’t think they will answer my call.

DEs

 

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    5 replies

    jgatie
    March 6, 2023

    Giving SONOS support access to your computer opens your computer to hacking and hijacking. My CONTACTS list was copied and is now being used by SCAMMERS for scamming all over the world.

    Asked SONOS for help but I don’t think they will answer my call.

    DEs

     

     

    You obviously called a fake number not associated with Sonos.  Never google a support number.  Always go directly to the official site and look for it there. 

    March 6, 2023

    🙄🙄🙄

     

    desmilnerAuthor
    Contributor I
    March 6, 2023

     

    Syria Shane (SONOS)  was a very good genuine  technical support and fixed my SONOS problem. However, she also copied my CONTACTS list and is using it to scam family & friends world-wide.

    Also, Sonos removed all the supplied  case numbers from my msg so don’t know if sonos does not want to address this problem.

    Desmilner

     

    106rallye
    March 6, 2023

    Why post this more than once?

    jgatie
    March 6, 2023

     

    Syria Shane (SONOS)  was a very good genuine  technical support and fixed my SONOS problem. However, she also copied my CONTACTS list and is using it to scam family & friends world-wide.

    Also, Sonos removed all the supplied  case numbers from my msg so don’t know if sonos does not want to address this problem.

    Desmilner

     

     

    That wasn’t Sonos support.  You may have gotten scammed, but it wasn’t Sonos who did it.  Now stop Spamming this forum with these posts.