I’m not sure if this has been discussed already. A few days ago I lost the connection to Sonos on my smart phone.. I restarted the router, and things came back online but then it disappeared again.
If this has happened to you check your Wi-Fi settings on your phone make sure it’s the same as the Wi-Fi setting at your router.
every now and then mine switches to the smart phone instead of the router.
I hope this helps someone
Hi
Welcome to the Sonos Community!
Do I understand you correctly in that occasionally your speakers are connecting to your phone’s WiFi hotspot? If so, I recommend you go to Settings » System » Network » Manage Networks and then tap your phone’s hotspot name to remove it from Sonos.
Or, if your hotspot has the same credentials as your main WiFi, I recommend you change these, or get into the habit of disabling your hotspot when at home.
If I’ve misunderstood, however, I think you may need to reword your advice a little before it’s likely to be of help to other users.
I hope this helps.
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