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bstates
Contributor I
Jun 19, 2024 3:40 PM UTC
Question

All speakers online but router is showing orange light

This may not even be a concern but I have been trying to find something that shows why, even though all speakers connect, the router ethernet cable is showing solid orange. 

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6 replies

AjTrek1
AjTrek1
Jun 19, 2024 5:45 PM UTC

To what is the Ethernet connected to. Is coming from your modem to router or is connected to a Sonos component? 

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bstatesAuthor
Contributor I
Jun 19, 2024 6:07 PM UTC

The single Sonos is connected via ethernet cord to the router.

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AjTrek1
AjTrek1
Jun 19, 2024 6:16 PM UTC

The issue could be due to a number of things. At this juncture is best to unplug all Sonos. Remove the Ethernet cable from the Sonos unit. Make sure the cable isn’t damaged. Reboot your router and let it come back. Re-Connect the Ethernet cable to the Sonos component and power on that Sonos product. Check the status of the Ethernet cable. If all good power on the remaining Sonos units 1 x 1 and let each come back before moving to the next. Let us know the results. 

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    bstatesAuthor
    Contributor I
    Jun 19, 2024 7:35 PM UTC

    I swapped the connected ethernet cable for one I know functions properly. Then, I rebooted the modem and router. I also unplugged all speakers and plugged them back in 1 at a time. Sonos network is found but router light blinking orange. The other cables to the router have white lights.

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    AjTrek1
    AjTrek1
    Jun 19, 2024 8:22 PM UTC

    OK…that’s good that’s it’s blinking and not solid. Since you didn’t indicate what Sonos product the cable is connected to I’ll have to assume it’s 10/100 which blinking orange means a slower connectivity speed vs 10/100/1000. That’s normal. 

    The other indication could be that’s having trouble connecting to the internet which means you should contact your ISP so they can ping your modem. 

    If you are able to stream audio to your Sonos then it’s just the connection speed. If not contact your ISP.

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      James Truelove
      Prominent Collaborator II
      Jun 20, 2024 11:31 AM UTC

      Can you change the port its connected to on the router

       

      does it do the same ?

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