AI Gone Wrong

Question

Why is it you ask a question to get directed to a solution but they go astray and never answer the question Even chat technicians? I was put on an automated reply every 6 minutes “We are working on this issue someone will be with you shortly“  for an hour  I told them in so many words  what they can do with their incompetence and rudeness Now A survey pops up while I’m trying to post and create a topic Who are these narcissist people. No pat on the back for this company Upgrading products or degrading products to make them incompatable with a N A S drive now I spent all this money and am not spending anymore Very Disturbing

Corry P · Accepted Answer

Hi @kdotseyThank you for your feedback. I’m sorry to hear that your experience contacting us was not ideal - I’ve passed your feedback on to the relevant people who will look at your case to see how we can improve things in the future.

melvimbe · Answer

Maybe if you phrased your questions in complete sentences, the chat bots would understand you better?As a human, I’m struggling to understand what it is you’re talking about.

Sign up

Login to the community