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Enthusiast I
August 5, 2015
Question

A huge step backward--what are you guys thinking?

Is the new community your idea of an improvement? It is anything but an improvement. Several important threads I started have lost content. When I try and type a response, I can't see the entire response I am creating--it only allows me to see a couple of lines at a time.

I am a long-time Sonos user, and I feel that I have been slapped in the face. Sonos no longer has my endorsement.
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    280 replies

    BarryM
    August 8, 2015
    [quote=coupsterLook at the bright side: ex-forum moderators now won't have to read every post and can cherry pick where they want to add value!
    The bright side is fairly dim IMO.
    Especially not too bright to retire the French, Spanish & Dutch speaking Moderator(s) without having something to replace them with.
    August 8, 2015
    Retiring them is minor compared to putting all content in those languages on the shelf.
    World-Class Superstar
    August 8, 2015
    Retiring them is minor compared to putting all content in those languages on the shelf.

    I think it's a bloody shame Sonos dumped the Spansh, French and Dutch Forums and their contents!
    Trending Lyricist I
    August 10, 2015
    Time to move on. The recent changes to the SONOS forum have ruined an enjoyable pastime for me. I used to visit the forum daily to see new posts, read about issues and solutions, find interesting facts about SONOS systems, internet radio and music services. I have continued to visit the forum for the last 3 or 4 days but its not fun anymore. It is too difficult to find topics and posts that interest me. When I do find them, it is difficult to navigate to the where I left off the last visit. New posts that interest me are difficult to find, the forum topics are not laid out logically (at least not logical for this old bird). There are too many other interesting things to spend my time on. I will miss the old community and the knowledge base that I found both interesting and entertaining. I will probably visit from time to time but my daily visits are over. I feel like I'm losing an old friend but things change. Sometimes changes are not positive and I've learned over time that you cannot go back.
    Hermie
    August 10, 2015
    I share your pain jim, my visits here will probably be put on the back burner too for more or less the same reasons. Pitty.
    September 15, 1996
    BCM
    August 10, 2015
    Same here. Was a constant source of information, with little tidbits gleaned from threads not only as a novice years ago, with almost daily browsing continuing until last week. Now it has become a chore to come here.
    nicka99
    Local Superstar
    August 10, 2015
    Time to move on. The recent changes to the SONOS forum have ruined an enjoyable pastime for me. I used to visit the forum daily to see new posts, read about issues and solutions, find interesting facts about SONOS systems, internet radio and music services. I have continued to visit the forum for the last 3 or 4 days but its not fun anymore. It is too difficult to find topics and posts that interest me. When I do find them, it is difficult to navigate to the where I left off the last visit. New posts that interest me are difficult to find, the forum topics are not laid out logically (at least not logical for this old bird). There are too many other interesting things to spend my time on. I will miss the old community and the knowledge base that I found both interesting and entertaining. I will probably visit from time to time but my daily visits are over. I feel like I'm losing an old friend but things change. Sometimes changes are not positive and I've learned over time that you cannot go back.

    Totally with you Jim. Seems this site has been rushed out with (seemingly) very minimal user feedback before launch so missing even some basic functionality (Add to Favorite from mobile site, no content in email notifications, cant sort by date in results, cant navigate to your last read post under 'Active Since Last Visit' or 'Recent Active Topics' double DOH !). For a company that goes to great lengths with alpha/beta testing their own software they did a pretty pi$$ poor job on this.

    First impressions last and Im sorry to say they're going to have to make some rapid changes to get me to come back regularly. I used to enjoy participating, helping others out (and even having the odd moan) but cant see that happening much any more..
    August 10, 2015
    Seems to me that only ex forum members are unhappy. Is that because we are a bunch of oldies that can't stand change or is it because the ask folk are seeing a lot less change than what forum people are?
    BCM
    August 10, 2015
    Seems to me that only ex forum members are unhappy. Is that because we are a bunch of oldies that can't stand change or is it because the ask folk are seeing a lot less change than what forum people are?

    I've got a buddy that is interested in purchasing, and while he believes my biased testimonial, he's not a tech guy like I am, so he comes here for more insight. The last few days he's been less than thrilled, especially being technically challenged, so I would say no.
    Hermie
    August 10, 2015
    Hi Kumar! Most of the time I was on Ask and usually only went to the "real" forum when I was looking for something or other I couldn't find on Ask. Looking for a ratty answer or explanation, so to speak. It didn't take me long to figure out where the vast information carriers lived. Thanks ratty for helping me out a couple of times without you knowing about it.

    But then, post asteroid so to speak, I ran into the exact same problems as Jim here above did. My bookmark went to the page where I could see what was new and follow what looked interesting to me. Easily and pleasantly doing my daily round. That easy way seems to have vanished and I really don't believe it is ever coming back.
    September 15, 1996