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Playback controls cannot be cleared Android 12

  • 24 November 2021
  • 1 reply
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  • Contributor I
  • 12 replies

Hi,  I am using Android 12 and i can no longer clear the playback controls notification on my phone when Sonos is not active.  The only option is to force stop the Sonos app.  Anyone else found this with the latest Android update.  

I know Sonos have said 12 is not yet officially supported.  Justed wanted to feedback that this issue exists.  Would be interested to know when an update for Android 12 is planned since the phones are starting to get it now. 

Cheers. 

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Best answer by James L. 25 November 2021, 09:37

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Hi @DI4,

 

Thanks for flagging this. We’re aware of some issues with the lock screen and playback controls on Android 12 and are working to resolve them with Google. I’m afraid I don’t have a timescale to share on this, nor do I know when full support for Android 12 will be released.

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