Skip to main content

Hello,

 

I get the following error: “Your system cannot connect to content”. I tried to restart the speaker and the app, but nothing changed. It works to play from airplay, but not from the app. 

Please let me know what could I do. 

 

Thank you,

Stefan

 

What content, and where is it stored.? Have you rebooted your router as well? What did Sonos Support say, when you called them directly to discuss it?


I want to load content from Spotify which is online, but Sonos radio does not work either. I did reboot the router and it didn’t help. I will try to contact Sonos support also. If I try to open the “Learn more” link it says page not found. 


Two questions:

  • Can you reach any websites?
  • Do you have a VPN installed own your device?

Yes, I can reach websites, the network works as usual and no, I don’t have vpn


If you’ve rebooted your router, then please read this article: 

 


Reply