I have 2 play 1's and a connect in my system. I will be playing music through the sonos app (S1) streaming spotify - when the volume just skyrockets. I try and push it back, or pause the music. And it is though someone else is moving the volume controls. Remotely.
I know it sounds weird. But it has happened a few times.
I did a diagnostic report. I checked to see if there was any other devices on my home network. Nope.
Sonos help suggested that it had to be someone else with my login, or on my wifi login. I have not given out either. I changed my wifi name, password. Changed sonos userpassword.
It happened again today. I read about the 2022 hack, and have the latest Sonos update for the S1 app.
Any ideas? Any way to combat this?