Sorry, no personal experience here, but I thought you could have two separate accounts from Apple in use by Sonos by following the instructions in this FAQ. Are you saying it doesn’t work?
Hi, thanks. But this isn’t the issue.
the apple family ID is thru my Apple ID. And that’s how we use Sonos. But since we’ve had to update Sonos, my husband can’t access Sonos using my applemid (family sharing)
maybe I’m over complicating it or doing it wrong?
Sorry, I think I misunderstood. To be clear, you are able to use your Apple ID on your iPhone, but your husband can not use your Apple ID on his iPhone?
As a start, I’d try removing the Apple connection from your controller completely. Since the data is actually stored on the speaker, this should remove the connection for both you and your husband. Once the connection to Apple has been removed, go back and add it again. This should force a reauthorization with the Apple servers, and once that is done, your husband should, I think, be able to use his phone to connect and use your Apple ID/music.
However, if this doesn’t work, you may want to call Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
I’m a Spotify user and Spotify also has a family plan, but that just gives my family the opportunity to link their account the family plan I’m paying for. They still have their own accounts on Spotify, that can be added to the Sonos app on their phones. Apple does not do it this way?
