https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

The plus sign I try to add music folder but error 913 keeps coming up

this was fine till I updated  last month ???

missing library now ??

Hi @stevie56, the route you are trying to take does not (and will not) work anymore. Here is the background for context …

And here is a solution you can follow if you are on Windows …

You can’t add a Music Folder anymore.  You need to follow the directions to configure a network share folder and add it as an NAS folder (choice #3).

are you saying that adding a music folder (choice #1) is never going to be made to work in future releases??  

thanks!

That is correct @rde1376, the “My Music Folder” mechanism is not and will not be supported. Here is the background by way of explanation …

Why does it matter if choice #3 actually works just as well?

The Sonos beta team is looking for testers.  Will this software update correct the access to music library issue?  Definitely will not purchase any new gear (incl headphones) until this is resolved and permanence guaranteed.

I find the Sonos support on this issue very disappointing.

If it’s as simple as “You can’t add your music library at the moment, due to software issues, but you will be able to fairly soon when we’ve fixed it” then say that.

The first I was aware of it was today when I tried to update my music library and was told that Sonos could no longer connect to the drive. I deleted the link to the music library and tried again. Nothing.

I then scour the forums and find that there is indeed an issue: not mine but Sonos’. There are hints that this can be worked around by changing sharing permissions, enabling SMB and NTML authentication. So I try these and they don’t work (I’m using MacOS 14.5 and a Synology NAS with DSM 7.2.1).

The iOS (iPhone) S2 controller is absolutely no help, with not even a setting visible for Music Library.

Apparently, according to one forum, Sonos are not intending to fix the issue. I find this hard to believe; unlikely even. But where are Sonos to tell me what’s really going on?

I tried contacting Sonos “support”. It’s really just a FAQ library with a chatbot attached. The chatbot recommended that I phone Sonos support. Queue waiting time: 50 minutes.

So, I’ve given up. I can play my music library using mConnect to a Bose portable speaker.

Thanks Sonos.

Sonos has recently published this support page with instructions on how to add your library since SMB v1 and HTTP sharing was discontinued.

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

“Sonos has recently published this support page with instructions on how to add your library since SMB v1 and HTTP sharing was discontinued.

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos  “

Thank you for posting this. I have seen a similar support page but not specifying that SMBv2 or 3 had to be enabled. My problem seems to be that I thought I had met the required configuration requirements with SMB enabled. Not enough it seems!

Anyway, thanks to your post and Synology’s help page, my music library is up and running, at least on my laptop. It seems that I must wait for it to appear on my phone.

I’m still unimpressed with Sonos, but grateful to you! 

Although I can configure the MacOS app to connect to my NAS, I almost invariably have to do so twice. The second time through the connection is made right away. However, I have to go through this more or less every other day. It’s as though the connection had never been. Along with the laundry list of other aggravations delivered with the major app update, this bizarre and randomly occurring persistent bug could not possibly have any reason to exist beyond what was undoubtedly someone’s profoundly poor judgment in hiring for the software development. The senseless decisions made by the developers would are the stuff of satire. Possibly they’d demonstrate more talent writing one. Certainly the future should promise no further gigs building software.