Skip to main content
Answered

unsupported sample rate

  • June 15, 2023
  • 1 reply
  • 131 views

I am getting an error message when I try to play something from my music library.
It reads : "Unable to play....it is encoded at unsupported sample rate 24b22664 HZ"
 
Any suggestions??

Best answer by GuitarSuperstar

Make sure the music files follow the guidelines in this article:

https://support.sonos.com/en-us/article/supported-audio-formats-for-sonos-music-library

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

  • Lead Maestro
  • 10452 replies
  • Answer
  • June 15, 2023

Make sure the music files follow the guidelines in this article:

https://support.sonos.com/en-us/article/supported-audio-formats-for-sonos-music-library