Skip to main content
Question

Unable to delete phantom TuneIn services

  • August 6, 2024
  • 1 reply
  • 67 views
B
Forum|alt.badge.img
  • BarCar
  • Avid Contributor I
  • 13 replies

I have 2 phantom “TuneIn (New)” music services which show up on my iPhone, iPad and in the web app but not in the Mac OS app.

I can’t authorise them and I can’t delete them (“Accounts not removed. Something went wrong when removing your accounts. Please try again”).

Sonos support have had me wipe and reinstall the apps and restart all speakers but that didn’t help. When I sent them a diagnostic they said that there is no TuneIn service installed.

I was on the phone with them for an hour trying to get them to delete with no success. Anybody else seen this? Really odd.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

B
Forum|alt.badge.img
  • BarCar
  • Author
  • Avid Contributor I
  • 13 replies
  • August 7, 2024

Looks like this is not only a TuneIn problem. I added service “myTuner Radio” and see the same behaviour. It cannot be removed.

Terms & ConditionsCookie settingsAccessibility statement