Hello! I have my own Airsonic docker music server I use to stream to my phone and listen at home or work and the Sonos app has Airsonic listed but when I try to add it, I only get “Check your network connection” with Try again or Not now. This is via Android app or Windows app. I do not have any ports blocked on the local LAN and I can connect internally and externally to Airsonic. Can you recommend what I could look at to figure out the issue?
Answer
Unable to connect to music service Airsonic
Best answer by Corry P
Hi
Welcome to the Sonos Community!
I’ve never come across Airsonic before, but I’d certainly recommend rebooting all devices involved - your phone, your speakers, and your router - please switch the router off for at least 30 seconds.
Having said that, it seems Airsonic needs to be added to Sonos as a custom entry in the Services & Voice list. We cannot support this, so I recommend you contact Airsonic directly.
A colleague of mine did find this page, which may be of assistance (though you may be following it already): https://www.thesmarthomebook.com/2022/04/04/add-an-airsonic-music-server-to-sonos/
I hope this helps.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+19Hi
Welcome to the Sonos Community!
I’ve never come across Airsonic before, but I’d certainly recommend rebooting all devices involved - your phone, your speakers, and your router - please switch the router off for at least 30 seconds.
Having said that, it seems Airsonic needs to be added to Sonos as a custom entry in the Services & Voice list. We cannot support this, so I recommend you contact Airsonic directly.
A colleague of mine did find this page, which may be of assistance (though you may be following it already): https://www.thesmarthomebook.com/2022/04/04/add-an-airsonic-music-server-to-sonos/
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.