I’m a longtime Sonos user but recently I have been unable to drill down to albums in my Tidal searches. I make it as far as the artist, but when I click on albums…spinning wheel of doom.
i have already rebooted all Sonos speakers and router. Also deleted Tidal and then added it back again.
I’m thinking my Fios router was to blame. Replaced it yesterday and so far everything is back to working well.
Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Or, since Tidal is responsible for the data that shows up in a search, the folks at Tidal?
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