I couldn’t get Sonos to stop playing pandora. After unplugging everything it would resume pandora even though I had paused on the app. I deleted Sonos and pandora apps to get it to stop.
After reloading the Sonos app, it can’t find my products , even though when you first go to settings you see all my products for about 1 second until it says no products found.
I could not get it load, said it was not compatible with sonos2. I reloaded original Sonos 1 app. It only loaded one product, a gen 1 play 5. Then, it told me that my play 1s are not compatible with Sonos 1. This after Sonos 2 told me not compatible.
Long and short, I only have one of eight products that will successfully pair with the system, though all will let me go through the green light/ orange light/ switch to Sonos temp WiFi , then says not compatible.
Crazy part, if I go to pandora that I had to reload , it has every speaker available to me EXCEPT the play 5 that Sonos let me load. I can only use them with pandora and do not have any individual control, just volume as a group.
Sonos chat said I had to call, called support TWELVE times and after going through the process of creating a diagnosis code, I get disconnected before anyone answers- sometimes after as long as an hour on hold.
help? Anyone ? Or is this entire system just a brick now?