Unable to accept T&C's in the new app!!! The “accept” button remains gray. Please help me. I cannot use my Sonos and connect to my existence system
T&C
Userlevel 7
+18
Hi
Welcome to the Sonos Community!
We have identified an issue whereby some users will be unable to progress past the step of accepting the Terms & Conditions within the Sonos app.
Please ensure that you have not set your mobile device to enlarge the contents of the screen in any way - if you have, setting the zoom back to the standard setting may allow you to accept the T&Cs in the app.
If the above does not help, please try using the Sonos app on a different device in the meantime - if that is an option for you.
We have no estimate for when a fix might be put in place, but this issue is a high priority. I’ll update this thread when it is resolved. Thank you for your patience.
I hope this helps.
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