You can only have a single system per LAN subnet, so this won’t work sorry.
Try powering off the S1 devices. Uninstall the S1 controller. Reset the S2 mobile app in App Preferences. Then connect to existing system. It should then find your S2 system and you should be able to connect .
Please post back at that point whether or not it has worked!
You can only have a single system per LAN subnet, so this won’t work sorry.
I believe this to be incorrect.
However this prompts me to ask @User279803 how he set up a separate S2 system if the S2 app cannot find the speakers.
Also which speakers are in the S2 system?
Thanks for the replies, folks.
JohnB - I tried a couple of times just to install a new S2 system, but got the ‘found S1 system’ message, so I powered off all 5 S1 products, and was able to create the S2 system and add the 2 products, using my phone. At that point, I was also able to add a S2 app to my laptop, and the S2 devices worked with that. I powered the S1 products back up, and both systems appeared to be working perfectly, on my phone. That was last night. Both S2 devices were powered down overnight. Today, the situation is as described - can’t get any app to attach to the S2 products, although they are on the network and controllable by voice.
S1 - Connect:Amp (Gen 1), Connect, One, Play:1, Symfonisk lamp
S2 - Beam (Gen 2), Sub mini
Thanks,
Alex
OK. In that case I suggest you follow the steps in my first post
Then please post back
So… I was reluctant to power down all the S1 products, as that was what I had to do last night and I didn’t want to re-do the whole process.
I changed the DHCP settings in the router, so that both products had permanent addresses (not sure if it helped, but there aren’t many unused addresses, so it was housekeeping that I wanted to do).
I stopped and restarted the S2 app on my phone, and ‘reset’ it.
I chose ‘join system’, pressed the button on the Beam - and the S2 app connected. (S1 system still working as normal).
I repeated the above with the laptop S2 app - all OK.
Repeated on my tablet - all OK.
Repeated on wife’s phone - all OK.
I wish I knew what was wrong before, and I wish I was confident that it will all continue to work OK!
But it’s working just now - and thanks for the help.
Alex
Glad it is sorted and I think there is a good chance it will continue to be.
Powering speakers off and on should not be a problem, but if it goes wrong then an IP address issue is quite a likely cause, so reserving IP addresses in your router probably did help.
