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Hello I have a Sonos generation 1 system. A Connect:amp connected to the router and a couple of Play 1’s and a Play 5. The system has always worked well in the past and I have had no issues using Spotify.

The system has been reset and setup after being dormant for 6 months during renovations at home and I can no longer add Spotify as a service. It doesn’t even appear in the list of services.

I can see the rooms I have set up in the Spotify App but can not connect to any of them.

I can use other services that I have added in the Sonos App without any issue.

Any ideas? Thanks in advance.

Try deleting and reinstalling the Sonos app. Go ahead and reboot your router too.