Hi.
For some unknown reason my Play 1 and Play 3 are upgraded to S2.
And therefore incompatible with my Sonos 1 system.
I have tried to follow the downgrade instructions:
Factory reset, install S2 app, support->downgrade. App finds the speakers on my network, but when I then confirm to do the downgrade, it fails with the reason “ We couldnt find any Sonos-products on “networkname”, so we cannot configure Play3”
Same situation with the Play1.
Any ideas?
BR,
/Lars
Best answer by Corry P
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