Skip to main content

Hi,

A week ago I started to experience some strange behavior from Sonos volume control in the controller app. When I want to control the volume of one of the devices, occasionally that possibility is frozen/shaded and I cannot control the volume. If I increase or decrease the volume for the group, then the volume of the frozen device is also increased/decreased.

I tried to remove the devices from the party mode and then connect them again, but then the volume of the Sonos device, to which I connect others, cannot be controlled (frozen/shaded).

Anyone experience the same issue or had a same issue and managed to solve it? Willing to share the solution?

I run the group of Sonos One (Gen 2) speakers and one Sonos Move.

Thank you and best regards. 

 

 

If this is on the Windows controller Sonos have confirmed that it’sa known issue. 


If this is on the Windows controller Sonos have confirmed that it’sa known issue. 

Hi @bockersjv,

thank you for the feedback! Yes, it is the Windows controller. I hope the fix will come soon.

Best regards.