For the last month I have being having issues with my system dropping out!
Not recognising system
network not found
un able to pair or unpair
mobile app not working to operate ststem
random music coming on in the middle of night
unable to switch off
all apps n the last 4 weeks- system perfect for years.
had to reset Sonos amp to factory settings plug into router to recognise
system shows up on app- but smo keeps dropping
i use a boost to my router- 5 years use no issues
call Sonos Tech in the Phillipines- absolutely zero use- insists it is my router which is a Optus supplied sagemcom gateway fastener 5566TN
they state this router will not work with Sonos ( it has been for the last 5 years trouble free???)
sonos won’t tell me which router I need to get- I have used Sonos since 2007 and these last few weeks has made me wonder what the F@&k has happened with them- you used to get help technically in the day - now it’s a call centre- zero help!
can someone please advise- internet speeds of 40-50Mpbs uploads of 8-10