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Hi 

My Sonos Controller recently stopped recognizing my Spotify account which I then removed from the Sonos app.

Now Sonos does not connect to any music service and under “Add Music Services” I get the message “No selections available”.

Based on other answers, I have tried:

  • reinstalling the Sonos app
  • rebooting the router, Sonos Bridge and Sonos speakers & Connect

Nothing seems to work and I still get the same message under Music Services.

I ran a diagnostic after trying all these things again - the code is 1669624089.

Thanks for any advice!

 

 

Take a look at your Sonos account settings. If there is no region associated in it, you won’t see any services.

What OS is your controller running on? Add Music Service is now unavailable on old stuff eg Android 6.

Thanks for the replies - I messed around a bit more with the setting and reconnected to the router again.

now all works again!

 

thanks again!

 

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