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Sonos S1 no longer finds NAS network path

  • 29 April 2023
  • 2 replies
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This issue is similar to “Sonos no longer finds NAS network path” but is S1, the library is very small and the ping to the router where the NAS is seems to be fast.

 

Router (Nighthawk R7000) has a small USB-HD connected as a network folder. All accesses with NO password.
My desktop (Windows 10) is able to connect as network location but Sonos S1 (from desktop or Android App) is not, that means, S1 is not able to add a music library as a network device.
The error is related to "Server stack" (error 900).

Like the other question, this was working fine for years and for months now Sonos no longer accesses the music library. No idea what could be changed in my system.

Think I have tried all net-basic things but no luck.

 

Need help. Any advise ?

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Best answer by Stanley_4 30 April 2023, 06:21

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Since you are on S1 you need SMB v1 enabled on your network share. An update may have turned that off and you’ll need to dig in the router settings to turn it back on.

 

If that doesn’t work you could send Sonos a diagnostic and contact them with the number to discuss the internal log data. 

Thank you @Stanley_4 . Exactly as you said. By the way these is the analisys of recent firmware of my router ( Netgear Nighthawk R7000 ) regarding SMB v1 or v2 support:

9.X               ... SMB v1 only

11.100 (10.2.100) ... SMB v1 only
11.106 (10.2.100) ... SMB v1 and v2
11.110 (10.2.100) ... SMB v1 only
11.116 (10.2.100) ... SMB v1 and v2
11.126 (10.2.100) ... SMB v1 only
11.128 (10.2.100) ... SMB v1 and v2
11.130 (10.2.118) ... SMB v1 and v2
11.134 (10.2.119) ... SMB v1 and v2
11.136 (10.2.120) ... SMB v2 only    <<<--- this was the problem.