Answered

Sonos Radio account - reauthorized?

  • 12 November 2020
  • 2 replies
  • 1131 views
G

I can’t search for radio stations currently.

The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.

ive deleted and reinstalled the Sonos app but that hasn’t worked. Both my App and speaker are up to date. I’ve had this problem since yesterday morning. Ive sent Sonos x2 msgs via Twitter regarding this but I haven’t had a response yet. Poor level of support so far! Can anyone help? Very frustrating! 

icon

Best answer by ringlord_oc 12 November 2020, 12:49

View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

R
Userlevel 1

See https://en.community.sonos.com/troubleshooting-228999/sonos-radio-account-needs-to-be-reauthorized-6850610

G

Unplug all Sonos speakers from the power outlet and wait a couple minutes… worked for me !

Terms & ConditionsCookie settings