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Sonos Radio account - reauthorized?

  • 12 November 2020
  • 2 replies
  • 1130 views

I can’t search for radio stations currently.

The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.

ive deleted and reinstalled the Sonos app but that hasn’t worked. Both my App and speaker are up to date. I’ve had this problem since yesterday morning. Ive sent Sonos x2 msgs via Twitter regarding this but I haven’t had a response yet. Poor level of support so far! Can anyone help? Very frustrating! 

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Best answer by ringlord_oc 12 November 2020, 12:49

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See https://en.community.sonos.com/troubleshooting-228999/sonos-radio-account-needs-to-be-reauthorized-6850610

Unplug all Sonos speakers from the power outlet and wait a couple minutes… worked for me !