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Answered

SONOS Port "Line-out" controls/options not showing in app?

  • May 20, 2024
  • 10 replies
  • 713 views
M

Dear SONOS community, 

I am trying (and failing) to configure a SONOS Port so that the volume can be controlled by the volume dial (and NOT the SONOS app) of a Yamaha R-N600A receiver.

The PORT is connected to one of the R-N600’s LINE OUT connections with a pair of RCA cables connected to the PORT’s IN RCA connections. 

So far this all works, I can use the LP, CD or radio to stream via the Port to the group of connected speakers (Beam, 300’s and sub mini) and it plays just fine. 

However, 

For ease and simplicity I want control of the volume through the R-N600 only and not though the SONOS app, every piece of literature I have read says that this is accomplished through the app by:

Line-Out levels; Settings>System> select the room with your Port > Select Line-Out levels. (and then the required adjustments). 

All very straight forward - however - there is NO “Line-Out Levels” option in the app.

App version is (iOS) version 80.00.08
All attached SONOS devices are running the latest software updates. 

SO, My question (of growing frustration and desperation) is; 

Is there something I am missing/doing wrong?
Is the Line-Out option missing in the much maligned app?

Your assistance and guidance will be much appreciated!

Best answer by scarbone

If it helps, the Line-Out settings are available on the Android version 80.01.08 of the app - I have an older Amazon Kindle Fire that I keep around and was able to load the Sonos app and configure the line-out settings…

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10 replies

M
  • mmmbeer
  • Contributor I
  • 2 replies
  • May 20, 2024

The same is happening to me. So it is on the old app, but not on the new one. Where is it?

J
  • jrkoster
  • Lyricist I
  • 1 reply
  • May 27, 2024

Also happening to me; where is this setting now?

M
  • Milborg
  • Lyricist II
  • 3 replies
  • May 28, 2024

Same here. Bought the Port half a year ago and now it is useless.

L
  • lancelon
  • Lyricist II
  • 3 replies
  • May 28, 2024

Sonos said they will eventually update the app...but no ETA

H
  • Henrisch
  • Lyricist I
  • 1 reply
  • May 31, 2024

Same here

M
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  • MichaelGG
  • Enthusiast I
  • 32 replies
  • May 31, 2024

Hi Sonos, please tell us when this will be added to the app, we should be getting like for like experience with the new app thank you. 

P
  • PEK
  • Lyricist I
  • 2 replies
  • June 2, 2024

Hello app developers.  Here’s what I hope is a helpful suggestion.  Make a list of the features/capabilities of the app you are planning to replace.  Develop the new app and include each existing feature as you progress through development.  This should help to avoid this type of issue in the future.  Best wishes.

S
  • scarbone
  • Lyricist II
  • 3 replies
  • Answer
  • June 4, 2024

If it helps, the Line-Out settings are available on the Android version 80.01.08 of the app - I have an older Amazon Kindle Fire that I keep around and was able to load the Sonos app and configure the line-out settings…

M
Forum|alt.badge.img+1
  • MichaelGG
  • Enthusiast I
  • 32 replies
  • June 4, 2024

If it helps, the Line-Out settings are available on the Android version 80.01.08 of the app - I have an older Amazon Kindle Fire that I keep around and was able to load the Sonos app and configure the line-out settings…

Thanks for the info but we are an apple household. 

M
  • MisterW
  • Author
  • Contributor I
  • 2 replies
  • June 4, 2024

If it helps, the Line-Out settings are available on the Android version 80.01.08 of the app - I have an older Amazon Kindle Fire that I keep around and was able to load the Sonos app and configure the line-out settings…

 
Hi,

Thank you for taking time to reply and for the information.


I have tried an android phone with the “line out” options available (YAY!)

However, when setting the line out to “fixed” (and being shown as “fixed” in the app) I am unable to control the volume from the Yamaha receiver (I have tried all three settings and none of them permit the volume to be controlled from the receiver).


Have you had any success in setting the volume controls so that they can be controlled by the volume dial on a receiver?

 

Kind regards

Andrew.

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